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Storyteq Software Acceptable Use

13th April 2023

This Acceptable Use Agreement (“Agreement”) describes acceptable use of and access to any system supplied by Storyteq and ITG Group, including any SaaS or Mobile Apps, whether it is provided directly or through another party.

By accessing or using our System(s), the customer agrees to the terms of this Agreement and will be held responsible for any violations hereof. Storyteq or ITG Group will not provide any System without an agreement to these terms stated in the Agreement.


Storyteq: Storyteq and the affiliated ITG Group that provide and manage the System(s)

Customer: a user, company, or its representative, with a current agreement with Storyteq or ITG Group for the purchase of the System or associated services; this includes any free trials of proof of concept.

Customer Data: all items uploaded to the System and provided for use within services.

Intellectual Property Rights: all and any copyright, know-how, rights in inventions, patents, trade secrets, trademarks and trade names, service marks, design rights, rights in get-up, database rights and rights in data, the right to sue for passing off, utility models, domain names, rights in goodwill and all similar or equivalent rights and in each case, whether registered or not, including any application to protect or register such rights and all renewals and extensions of such rights or applications, whether vested, contingent or future, and wherever existing.

System: software System and services, including any trial versions, additional System purchased, and any modified, updated or enhanced versions of such System and services that Storyteq or ITG Group may make available.

1. Unacceptable Use and System Content

 Customer may not upload Customer Data or use the System in a manner that:

1.1 violates any local, state, national, foreign, or international Regulations, including applicable data protection and privacy regulations, or fails to secure all required consents from the data subject;

1.2 advocates or induces illegal activity;

1.3           infringes or misappropriates the Intellectual Property Rights of another party;

1.4           publishes, posts, uploads, or otherwise distributes any software, music, videos, or other material protected by intellectual property laws (or by rights of privacy or publicity), unless Customer has all rights and consents required to do so;

1.5           is invasive of another’s privacy or otherwise violates another’s legal rights, such as rights of privacy and publicity;

1.6           is threatening, abusive, harassing, stalking or defamatory;

1.7           is deceptive, false, misleading or fraudulent;

1.8           modifies, alters, tampers with, repairs, reverse engineers, disassembles, decompiles or otherwise creates derivative works of any software included in the System (except to the extent this is expressly permitted under a separate license agreement for the creation of derivative works within the system or associated services);

1.9           involves uploading files that contain viruses, malware, corrupted files, or any other similar software or programs that may damage the operation of another person's computer;

1.10        interferes with or disrupts the infrastructure associated to the System;

1.11        uses any high-volume automated means (including robots, spiders, scripts or similar data gathering or extraction methods) to access the System or any other accounts, computer systems, or networks connected to the System;

1.12        falsifies or deletes any author attributions, legal or proprietary designations, labels of the origin or source of software, or other material contained in a file that is uploaded;

1.13        restricts or inhibits any other Customer from using the System;

1.14        harvests or otherwise collect information about others without their express consent; violates the usage standards or rules of an entity affected by Customer’s use, including without limitation any internet service provider (or ISP), ESP, or news or user group (including, for example, circumventing or exceeding equipment use rights and restrictions and/or location and path identification detail); and/or is legally actionable between private parties.

1.15         Use Storyteq’s service to serve or host content via third-parties which at Storyteq’s discretion, are incompatible with the service and its purpose.

2. Security

Customer will use the System for Customer’s agreed business purposes and will not violate the security or integrity of a System in any way, including but not limited to:

2.1           accessing data on the System that is not intended for the Customer or their use;

2.2           logging into a server or account on the System that the Customer is not authorized to access;

2.3           attempting to probe, scan, or test the vulnerability of any System or to breach the security or authentication measures without the correct authorization and 30 notice period;

2.4           wilfully rendering any part of the System unusable;

2.5           attempting to gain unauthorized access to any portion of the System through any unauthorized means;

2.6           monitoring data or traffic on a system without permission;

2.7           leasing, distributing, licensing, selling, or otherwise commercially exploiting the System or making the System available to a third party other than explicitly agreed with ;

2.8           providing to third parties any evaluation version of the System without our prior written consent;

2.9           Sharing access or authentication credentials with any other user/business without express permission;

2.10         Using shared or multiple users accounts to access the System.

3. Monitoring and Reporting

Storyteq may monitor or correlate reporting analysis in order to establish or understand if the following has occurred:

3.1           investigate violations of this Agreement or misuse of the System;

3.2           take measures to prevent security threats, fraud, or other illegal, malicious, or inappropriate activity;

3.3           notify Customer of violations of this Agreement or misuse of the System, remove any prohibited materials, and/or deny access to any person who violates this Agreement;

3.4           suspend or terminate use of the System being used in a way that violates this Agreement or any other agreement Customer has with Storyteq for the use of the System;

3.5           use its discretion in developing and implementing mechanisms to enforce this Agreement;

3.6           report any Customer activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Storyteq’s reporting may include disclosing Customer information as required.

3.7           Generate statistical analysis in a third-party system that reviews user activity within the System in line with the applicable Privacy Policy

3.8           Any suspected violations of this Agreement must be reported directly to

4. Assessing

Storyteq has the sole discretion to determine whether Customer Data or Customer's use of the System is in line with this Agreement. All Customer Data that is provided to Storyteq or actions that are performed via Customer's account, whether provided or performed by Customer's employees, Customer's contractors, or Customer's customers and end users, are the sole responsibility of Customer.

Storyteq reserves the right to prohibit or terminate any user account or business accounts in line with the violation of this Agreement and its stated terms.

Updates to this document form part of the Storyteq and ITG Group Agreements and will be updated periodically. Any updates will be version controlled and published when accessing the applicable System.

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