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Supported File Formats

Input File Formats

We support several images, video, audio, and font file formats. We also add more supported file types as needed. Storyteq will automatically convert some file formats for better overall performance. Here's a list of the currently supported types:

File type

Formats

Images

PNG, JPG, JPEG
TIFF, BMP, and JPEG-2000 (converted to PNG automatically)

Videos

MP4, MOV
WMV, AVI, and MKV (converted to MP4 automatically)

Audio

MP3
WAV, OGG, FLAC, WMA (converted to MP3 automatically)

Banners

.HTML .HTML5

Fonts

TTF, WOFF
For banner templates, we also have the option to optimize and convert your font to WOFF2. Read more here.

Documents

.AI, .INDD, .PSD

Office

xls, .xlsx, .ppt, .pptx, .doc, .docx

Other

.zip


Output File Formats

For templates created using our Template Builder or the Storyteq Extension for After Effects, you can determine the output quality of your files before you upload the created asset to your media channels or DAM system.

When clicking the Output Settings tab for Template Builder templates, all the sizes you chose for your template will be listed. The default quality is always high. You can change it by size or apply the same rule for all sizes upon clicking on one of the sizes. When clicking the Output Settings tab for templates created using the Storyteq Extension for After Effects, you’ll have the option to choose the best format for video, images(stills) or GIFs.

Template Type

Output Formats

Images

PNG or JPG

Videos (Template Builder)

MP4 - It will allow you to set the quality to low, medium, high, and custom.

Videos (Storyteq Extension for AE)

MP4 (H.264) - With the option to set a custom configuration to improve Quality and/or Filesize

MOV - With the option to choose between a range of ProRes codecs.

WMV - Allowing you to choose if you’d like to use WMV1 or WMV2

GIF (Storyteq Extension for AE only)

GIF - With a custom configuration that will allow you to set a specific Frame, Size, Looping, and Max Colors.

Banners

.HTML - We follow IAB guidelines so you can loop a banner a maximum of 3 times or have a maximum length of 30 seconds.
When setting the output for a banner, you can select a variety of ad servers, and we will make sure your banner will meet the requirements. Currently, we support Google Ads, Campaign Manager, Adform, and Generic Banners out of the box.

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